This principle withstands the need for change, exception, improvisation and diversity as collaborations expand, contract, and shift over time. Two particular features of adaptability are important: flexibility and reversibility.
- Be flexible to support users in evaluating and changing parameters, data flows, and the components of a particular assembly of technologies and practices.
- Give users control to improvise and adapt the system to their local requirements.
- Support reversibility to practice the facilitation of open-ness in use, rather than closure.
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Waugh, W. L., and Streib, G. (2006). Collaboration and Leadership for Effective Emergency Management. Public Administration Review, 66(s1), 131–140. [DOI] [Link]