Transparency builds upon general design principles of simplicity and separation of concerns, and is needed in order to give users control over a collaborative information management system by supporting inspection of designs, operating parameters, data flows by informed users. That way, unintended logics that are programmed into a system do not dictate the ethics of the system. Such systems should, as far as possible, provide windows into their inner logics and functionalities. This means designing such windows with users’ level of ICT knowledge in mind, and helping them to gain greater knowledge of such systems in and through use.
Guiding Questions
When designing information technologies and collaborative platforms, how can their inner logics and functionalities be made both visible and understandable, when needed, to those governing and using the technology?